helpI would like to organize a trip for a group of children to a Wieczysta match, who can I contact?
In this case, please send an email request to bilety@kswieczysta.com.
helpI would like to buy tickets for a group of children, do they need to have a fan account?
No, only the person ordering tickets for the entire group needs to have a fan account.
helpI am a minor, can I create a fan account?
A fan account can be created by anyone who is at least 13 years old.
How to set up an account for a child under 13? NOTE! An active login account created by a guardian is required before setting up an account for a child.
Creating a separate account for a child is not a requirement to buy a ticket – the ticket can be purchased directly from the guardian's account.
Child registration steps:
• Step 1. After filling out the form and clicking "CREATE ACCOUNT", the system will verify the age. If the age requires linking to a guardian's account, additional fields to fill in will appear.
• Step 2. Enter the guardian's login details and click "CONFIRM". After successful authorization, complete registration.
The guardian can view the child's account in the tab: Your account -> Friends and family.
Adding a child to the Friends and Family tab:
There is an option to add a child's account under 16 years of age to the friends list without requiring acceptance of the invitation by the child. To do this, go to the account card, click the Add child button and enter the child's PESEL number.
helpI would like to take a child to the match, do they also need to have a ticket?
Children under 6 years of age can enter the stadium for free with a complimentary ticket, which can be obtained at the ticket office.
helpI would like to take a child to the match, are we entitled to any discounts?
• Children up to 6 years old enter the stadium for free with a downloaded zero-value ticket.
• Children under 12 years of age are entitled to purchase a discounted ticket.
helpI would like to take a child to the match, do I need to create a fan account for them?
There is no such need. A ticket for a child can be purchased by a guardian directly from their account after logging into the ticketing system or at the stadium ticket office.
helpChildren from care and educational institutions
We provide free tickets to our home matches for organized groups from care and educational institutions.
If you are interested in cheering together, please send an application stating the number of participants and guardians at least 72 hours before the start of the match to: bilety@kswieczysta.com (entering the name of the institution in the email subject line).
